Privacy Policy
Last Updated: October 31, 2025
At NÜDE Nail Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal and health information when you visit our spa, use our website, or interact with us online or offline.
By booking an appointment, using our website, or providing us with your personal information, you agree to the terms outlined in this policy.
1. Who We Are
NÜDE Nail Spa (“we,” “our,” or “us”) operates as a licensed personal-care establishment in North York, Ontario, offering nail, lash, waxing, facial, and massage services.
We comply with all applicable privacy laws, including:
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Personal Health Information Protection Act (PHIPA, Ontario)
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Personal Information Protection and Electronic Documents Act (PIPEDA, Canada)
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Consumer Protection Act, 2002 (Ontario)
2. Information We Collect
We collect personal information that helps us provide safe, high-quality service and a seamless customer experience.
a. Personal Information:
When booking or communicating with us, we may collect:
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Full name
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Contact details (email, phone number, address)
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Appointment history and service preferences
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Payment details (processed securely via third-party providers)
b. Health Information:
To ensure your safety, our technicians may ask about:
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Allergies, skin sensitivities, or medical conditions relevant to your service
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Previous reactions to products or treatments
c. Website & Technical Data:
When you visit our website, we may automatically collect:
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Browser type, device, and operating system
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IP address and general location (city or region)
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Cookies and analytics data to improve website performance
3. How We Use Your Information
We collect and use your information for the following purposes:
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To book, confirm, or modify appointments
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To personalize your service and ensure your health and safety
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To process payments and send receipts or invoices
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To send appointment reminders and occasional promotional offers (only with consent)
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To comply with Ontario public health, taxation, and business record-keeping laws
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To improve our website, marketing, and customer service
We do not sell or rent your personal information to any third parties.
4. Consent
By providing your information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw consent at any time by contacting us (see Section 10), though this may affect our ability to provide certain services (e.g., health screening or appointment reminders).
5. Disclosure of Information
We may disclose limited personal information only in the following circumstances:
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To service providers who assist with payment processing, booking systems, or email communications (e.g., Square, Fresha, or similar) — all of whom must comply with PIPEDA.
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When required by law, regulation, or court order.
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To public health authorities when necessary for infection control or contact tracing.
We never share your health or personal data for marketing or unrelated purposes.
6. Data Storage & Security
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Client information is stored securely on password-protected devices or encrypted cloud servers located in Canada.
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Health records are retained in accordance with Ontario PHIPA retention standards (minimum 10 years after the last visit) unless you request deletion when legally permitted.
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Access to client data is limited to authorized staff who require it to perform their duties.
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All electronic transactions are transmitted over secure (SSL-encrypted) connections.
7. Cookies & Online Tracking
Our website may use cookies and analytics tools (e.g., Google Analytics) to:
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Monitor website traffic and user experience
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Remember your preferences (e.g., language or booking details)
You may disable cookies through your browser settings; however, some features may not function properly if cookies are disabled.
8. Marketing & Communication Preferences
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You may opt-in to receive promotional emails, spa updates, or seasonal offers.
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You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
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We comply with Canada’s Anti-Spam Legislation (CASL) and will never send commercial messages without your consent.
9. Your Rights
Under PHIPA and PIPEDA, you have the right to:
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Access your personal information held by us
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Request correction of inaccurate information
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Withdraw consent for non-essential data use
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Request deletion of your personal data when legally permitted
Requests can be made by contacting us using the details below.
10. Contact Information
If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact:
NÜDE Nail Spa
📍 North York, Ontario
📧 info@nudenailspa.com
We will respond to privacy inquiries within 30 days in accordance with Ontario privacy legislation.
11. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in laws, technology, or business operations.
Any updates will be posted on this page with the “Last Updated” date at the top.
Your continued use of our services or website after such updates constitutes acceptance of the revised policy.